CompTIA
HIT-001 · Question #236
A user calls and tells you that his computer hangs during the boot process. Which of the following question. him in order to identify the problem?Each correct answer represents a complete solution…
The correct answer is A. Has any other changes been made to the computer? D. Has any hardware been installed in the computer recently? See the full explanation below for the reasoning.
Question
A user calls and tells you that his computer hangs during the boot process. Which of the following question. him in order to identify the problem?Each correct answer represents a complete solution. Choose two.
Options
- AHas any other changes been made to the computer?
- BIs the mouse pointer visible on the monitor?
- CWhat is the model of the computer processor?
- DHas any hardware been installed in the computer recently?
How the community answered
(26 responses)- A69% (18)
- B12% (3)
- C19% (5)
Community Discussion
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