CompTIA
HIT-001 · Question #116
Sometimes it is necessary for patients to receive information like test results over the phone. This kind of protected health information can be very sensitive. In which of the following situations…
The correct answer is A. With the patient who has confirmed a detail of their identity, such as birth date or address. See the full explanation below for the reasoning.
Question
Sometimes it is necessary for patients to receive information like test results over the phone. This kind of protected health information can be very sensitive. In which of the following situations would it be acceptable to discuss protected health information over the phone.
Options
- AWith the patient who has confirmed a detail of their identity, such as birth date or address.
- BWith a family member of the adult patient.
- CWith a coworker of the patient at their workplace.
- DWith an answering machine at the number designated if the name matches the patient's.
How the community answered
(19 responses)- A74% (14)
- B5% (1)
- C16% (3)
- D5% (1)
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