Your customer complains that they cannot display host information for a certain host within Hitachi Global Link Manager (HGLM). Other hosts are accessible. What should you verify?

Question

Options

• Athe customer's access permissions
• Bthe HGLM license capacity
• Cthe status of the Common Component service
• Dthe disk space on the HGLM server

• A
  79% (22)
• B
  7% (2)
• C
  4% (1)
• D
  11% (3)

Explanation

Access permissions (A) are the correct focus because only one host is inaccessible while others display normally - this asymmetry points to a permission issue scoped to that specific host, not a system-wide problem. If the HGLM license capacity (B) were exceeded, multiple hosts would be affected, not just one. The Common Component service (C) being down would prevent access to all hosts, not selectively block one. Disk space (D) is a server-wide resource; a shortage would cause broader failures across the platform, not a single-host display issue.

Memory tip: When a problem affects one thing but not others, think permissions - scope matters. System-wide issues (license, services, disk) can't pick favorites.

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