When an enterprise used eBackup to back up a FusionCompute virtual machine, the task details on the GU interface showed that the disk description information could not be obtained. The enterprise…

When an enterprise used eBackup to back up a FusionCompute virtual machine, the task details on the GU interface showed that the disk description information could not be obtained. The enterprise engineer determined that this might be because the Tools were not installed on the virtual machine and that the Tools needed to be installed before re-executing the backup task.