Huawei
H12-411_V2.0 · Question #41
Most data center operations and maintenance refer to ITIL standards to develop standard operation and maintenance procedures. For example, if an air conditioner in the computer room is found to be…
The correct answer is C. Incident Management. See the full explanation below for the reasoning.
Question
Most data center operations and maintenance refer to ITIL standards to develop standard operation and maintenance procedures. For example, if an air conditioner in the computer room is found to be faulty and needs to be troubleshooted, what is the procedure in ITIL that can be used to handle it?
Options
- AConfiguration Management
- BProblem Management
- CIncident Management
- DChange Management
How the community answered
(19 responses)- A11% (2)
- B5% (1)
- C84% (16)
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