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H12-323_V2.0 · Question #36

The engineer inspected the customer's wireless network and found that the service experience was not good using the terminal. The engineer checked the terminal service experience through the user…

The correct answer is B. Low terminal signal strength leads to poor experience. See the full explanation below for the reasoning.

WLAN Troubleshooting and Optimization

Question

The engineer inspected the customer's wireless network and found that the service experience was not good using the terminal. The engineer checked the terminal service experience through the user journey function of CampusInsight. The user journey is shown in the figure below. Which of the following may be the cause of this poor user experience?

Exhibit

H12-323_V2.0 question #36 exhibit

Options

  • AThe terminal itself has poor performance, resulting in a low negotiation rate
  • BLow terminal signal strength leads to poor experience
  • CThe terminal does not support the 802.11r protocol and cannot perform 802.11r roaming,
  • DThe terminal enters power saving mode, resulting in packet loss

How the community answered

(20 responses)
  • A
    10% (2)
  • B
    70% (14)
  • C
    5% (1)
  • D
    15% (3)

Topics

#CampusInsight#user journey#signal strength#network diagnostics

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