There is only a fixed-line number on the business card of customer managerA. The fixed-line number is bound to customer manager A's office phone and mobile phone. When a customer dials the…

Question

Options

• ASimultaneous ringing
• BHunt group
• COne number link you (ONLY)
• DIP phone linkage

• A
  6% (2)
• B
  3% (1)
• C
  74% (26)
• D
  17% (6)

Explanation

One Number Link You (ONLY) is correct because the defining feature is a single published number on the business card that is permanently bound to multiple endpoints (office phone + mobile), making the caller's experience seamless - they dial one number and reach the manager regardless of location.

Why the distractors are wrong:

• A (Simultaneous ringing) describes the behavior (both phones ring at once), but it is a feature or symptom of ONLY, not the service name - the question asks for the service, not just what happens.
• B (Hunt group) routes calls sequentially or in rotation across a pool of agents or lines, typically used in call centers - it's about distributing load, not giving one person a single unified number.
• D (IP phone linkage) refers to connecting IP-based phones, which is a technology integration concept, not a personal unified-number service.

Memory tip: The acronym ONLY literally means "One Number Links You" - if the scenario shows one number on a card that reaches multiple of your own devices simultaneously, think O-N-L-Y (one number, links you).

No community discussion yet for this question.