Your organization's Sales Department uses a generic user account ([email protected]) to manage requests. With only one employee responsible for managing the departmental account, you are tasked with…

Your organization's Sales Department uses a generic user account ([email protected]) to manage requests. With only one employee responsible for managing the departmental account, you are tasked with providing the department with the most efficient means to allow multiple employees various levels of access and manage requests from a common email address. What should you do?