Google
GOOGLE-WORKSPACE-ADMINISTRATOR · Question #175
You have configured SSO using a third-party IDP with your Google Workspace domain. An end user has reported that they cannot sign in to Google Workspace after their username was changed in the…
The correct answer is A. The SAML assertion provided by the third-party IDP is presenting a username that conflicts with. See the full explanation below for the reasoning.
Question
You have configured SSO using a third-party IDP with your Google Workspace domain. An end user has reported that they cannot sign in to Google Workspace after their username was changed in the third-party SSO product. They can sign in to their other internal applications that use SSO, and no other users are experiencing issues signing in. What could be causing the sign- in issue?
Options
- AThe SAML assertion provided by the third-party IDP is presenting a username that conflicts with
- BThe user's Google password was changed administratively, which is causing a sign-in failure.
- CThe issued certificate for that user has been revoked and must be updated before the user can
- DThe SAML assertion is providing the user's previous password attached to their old username.
How the community answered
(23 responses)- A78% (18)
- B13% (3)
- C4% (1)
- D4% (1)
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