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GOOGLE-WORKSPACE-ADMINISTRATOR · Question #144
A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience…
The correct answer is C. Check the session length duration for the organizational unit the user is provisioned in. See the full explanation below for the reasoning.
Question
A user joined your organization and is reporting that every time they start their computer they are asked to sign in. This behavior differs from what other users within the organization experience. Others are prompted to sign in biweekly. What is the first step you should take to troubleshoot this issue for the individual user?
Options
- AReset the user's sign-in cookies.
- BConfirm that this user has their employee ID populated as a sign-in challenge.
- CCheck the session length duration for the organizational unit the user is provisioned in.
- DVerify that 2-Step Verification is enforced for this user.
How the community answered
(24 responses)- A17% (4)
- B4% (1)
- C71% (17)
- D8% (2)
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