GOOGLE-WORKSPACE-ADMINISTRATOR · Question #121
An end user informs you that they are having issues receiving mail from a specific sender that is external to your organization. You believe the issue may be caused by the external entity's SPF…
The correct answer is C. Use the Security Investigation Tool to review the message headers. The Security investigation Tool shows the full message headers, including SPF, DKIM and DMARC. Checked on the Admin console.
Question
An end user informs you that they are having issues receiving mail from a specific sender that is external to your organization. You believe the issue may be caused by the external entity's SPF record being incorrectly configured. Which troubleshooting step allows you to examine the full message headers for the offending message to determine why the messages are not being delivered?
Options
- AUse the Postmaster Tools API to pull the message headers.
- BUse the Email Log Search to directly review the message headers.
- CUse the Security Investigation Tool to review the message headers.
- DPerform an SPF record check on the domain to determine whether their SPF record is valid.
How the community answered
(32 responses)- A6% (2)
- B16% (5)
- C75% (24)
- D3% (1)
Explanation
The Security investigation Tool shows the full message headers, including SPF, DKIM and DMARC. Checked on the Admin console.
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