A user is reporting that after they sign in to Gmail, their labels are not loading and buttons are not responsive. What action should you take to troubleshoot this issue with the user?

Question

Options

• ACollect full message headers for examination.
• BCheck whether the issue occurs when the user authenticates on a different device or a new
• CCheck whether a ping test to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.
• DCheck whether traceroute to service.gmail.com (pop.gmail.com or imap.gmail.com) is successful.

• A
  5% (1)
• B
  74% (14)
• C
  5% (1)
• D
  16% (3)

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