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GISF · Question #196

Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT ServiceManagement (ITSM) process. Configuration Management is used for which of the following? 1. To account

The correct answer is C. 1, 2, and 4 only. See the full explanation below for the reasoning.

Question

Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT ServiceManagement (ITSM) process. Configuration Management is used for which of the following? 1. To account for all IT assets 2. To provide precise information support to other ITIL disciplines 3. To provide a solid base only for Incident and Problem Management 4. To verify configuration records and correct any exceptions

Options

  • A2 and 4 only
  • B1, 3, and 4 only
  • C1, 2, and 4 only
  • D2, 3, and 4 only

How the community answered

(36 responses)
  • A
    3% (1)
  • B
    11% (4)
  • C
    81% (29)
  • D
    6% (2)

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