GIAC
GISF · Question #196
Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT ServiceManagement (ITSM) process. Configuration Management is used for which of the following? 1. To account
The correct answer is C. 1, 2, and 4 only. See the full explanation below for the reasoning.
Question
Configuration Management (CM) is an Information Technology Infrastructure Library (ITIL) IT ServiceManagement (ITSM) process. Configuration Management is used for which of the following? 1. To account for all IT assets 2. To provide precise information support to other ITIL disciplines 3. To provide a solid base only for Incident and Problem Management 4. To verify configuration records and correct any exceptions
Options
- A2 and 4 only
- B1, 3, and 4 only
- C1, 2, and 4 only
- D2, 3, and 4 only
How the community answered
(36 responses)- A3% (1)
- B11% (4)
- C81% (29)
- D6% (2)
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