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GENERATIVE-AI-ENGINEER-ASSOCIATE · Question #75

A Generative AI Engineer wants to build an LLM-based solution to help a restaurant improve its online customer experience with bookings by automatically handling common customer inquiries. The goal of

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Generative AI Application Design

Question

A Generative AI Engineer wants to build an LLM-based solution to help a restaurant improve its online customer experience with bookings by automatically handling common customer inquiries. The goal of the solution is to minimize escalations to human intervention and phone calls while maintaining a personalized interaction. To design the solution, the Generative AI Engineer needs to define the input data to the LLM and the task it should perform. Which input/output pair will support their goal?

Options

  • AInput: Online chat logs; Output: Group the chat logs by users, followed by summarizing each
  • BInput: Online chat logs; Output: Buttons that represent choices for booking details
  • CInput: Customer reviews; Output: Classify review sentiment
  • DInput: Online chat logs; Output: Cancellation options

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Topics

#LLM Application Design#Conversational AI#Input/Output Definition#Customer Service Automation
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