A technician is running two Wi-Fi networks. Both of the networks have the same network name, but they have different channels and different frequencies. During testing, the connection becomes intermit

When two Wi-Fi networks share the same Service Set Identifier (SSID) but operate on different channels or frequencies, client devices may struggle to determine which access point to connect to or constantly attempt to roam between them. This confusion can result in an unstable and intermittent connection, which can be resolved by giving each network a unique SSID.

Disabling a captive portal would affect the initial access mechanism, but it does not address the underlying issue of client devices struggling to distinguish between two networks with identical SSIDs.

Updating Wi-Fi passwords would only change the authentication credentials and not resolve the problem of two networks having the same identifying name.

Disabling network broadcast (SSID hiding) makes the network less visible but does not prevent client devices from experiencing connection issues if they are configured to connect to a hidden SSID that has a duplicate.