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CompTIA

FC0-U61 · Question #587

A technician needs to reconfigure the existing wireless network for a small company. Employees at the company report internet connectivity and calls drop when using wireless headsets to communicate. W

The correct answer is B. Change the Wi-Fi channel.. Wireless headsets use the 2.4GHz band, which is also used by many other devices, such as microwaves, cordless phones, and baby monitors. If there is a lot of interference on the 2.4GHz band, it can cause problems with the wireless headset connection. Changing the Wi-Fi channel to

Infrastructure

Question

A technician needs to reconfigure the existing wireless network for a small company. Employees at the company report internet connectivity and calls drop when using wireless headsets to communicate. Which of the following configuration changes should the technician make to MOST likely resolve the issue?

Options

  • ARestart the DHCP server.
  • BChange the Wi-Fi channel.
  • CUpdate the SSID.
  • DUtilize a different frequency.

How the community answered

(28 responses)
  • A
    7% (2)
  • B
    75% (21)
  • C
    14% (4)
  • D
    4% (1)

Explanation

Wireless headsets use the 2.4GHz band, which is also used by many other devices, such as microwaves, cordless phones, and baby monitors. If there is a lot of interference on the 2.4GHz band, it can cause problems with the wireless headset connection. Changing the Wi-Fi channel to one that is less congested can help to resolve the issue.

Topics

#wireless troubleshooting#Wi-Fi channels#RF interference

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