FC0-U61 · Question #213
A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
The correct answer is C. Drivers. When a printer is moved and connected to a new workstation but isn't found, the technician should install the correct printer drivers.
Question
A printer is migrated between offices. All the wires are connected properly, but the new workstation cannot find the printer. Which of the following should the technician install?
Options
- AOS
- BUpdates
- CDrivers
- DApplication
How the community answered
(53 responses)- A4% (2)
- B9% (5)
- C83% (44)
- D4% (2)
Why each option
When a printer is moved and connected to a new workstation but isn't found, the technician should install the correct printer drivers.
The OS (Operating System) is already installed on the workstation; installing a new OS is not required to connect a printer.
While OS updates might sometimes include generic drivers, they are not the primary solution for specific printer connectivity issues, which require dedicated printer drivers.
Printer drivers are essential software components that enable the operating system to communicate with and control the specific printer hardware. Without the correct drivers installed on the new workstation, the computer cannot understand how to send print jobs or recognize the printer, even if all physical connections are properly made.
An application uses the printer, but the application itself does not enable the printer to be recognized or function with the operating system.
Concept tested: Printer installation and drivers
Source: https://support.microsoft.com/en-us/windows/download-and-install-printer-drivers-38b4d47c-b6f5-b775-5590-a35940057e0e
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