A user reports an inability to access the Internet on a new SOHO router. On further investigation, a technician notices that the wireless network is not visible. Which of the following is the MOST lik

SSID broadcast is a feature on wireless routers that makes the network's name (SSID) visible to devices scanning for available wireless networks. If the SSID broadcast is disabled, the network will not appear in the list of available networks, preventing users from connecting.

A changed wireless password would prevent clients from connecting, but the network would still be visible in the list of available networks.

A firmware update being required might cause various issues, but it's not the most direct or common reason for a network to be entirely invisible while other functions appear to be working.

WPA2 is an encryption standard; enabling it would secure the network, but it would not make the network invisible; users would see the network and be prompted for a password.