CompTIA
FC0-U51 · Question #59
A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the…
The correct answer is A. Go to the scanner manufacturer's website and download the current installation information. See the full explanation below for the reasoning.
Question
A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?
Options
- AGo to the scanner manufacturer's website and download the current installation information.
- BCheck the personal computer manufacturer's support website for information about scanner
- CFind a scanner user group website and ask for help.
- DUpdate the scanner firmware and drivers, then reinstall the scanner.
How the community answered
(29 responses)- A76% (22)
- B3% (1)
- C14% (4)
- D7% (2)
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