CompTIA
FC0-U51 · Question #241
Your office uses Windows Vista. This morning, a patch was applied automatically. Suddenly, the users who have scanners attached to their computers complain that they cannot access the scanners. When…
The correct answer is C. Manually uninstall and reinstall the device driver. See the full explanation below for the reasoning.
Question
Your office uses Windows Vista. This morning, a patch was applied automatically. Suddenly, the users who have scanners attached to their computers complain that they cannot access the scanners. When you check their Device Manager, you notice there is no exclamation point next to the scanner. What should you do now?
Options
- AReinstall Vista.
- BFind a Vista compatible scanner.
- CManually uninstall and reinstall the device driver.
- DRoll back the patch.
How the community answered
(31 responses)- A6% (2)
- B3% (1)
- C77% (24)
- D13% (4)
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