Your customers Windows XP machine has become unusable due to some unknown cause. You want to put the computer into a working state again. What is the best way to do this?

Question

Options

• ASimply put the Windows Recovery CD in and the recovery process will start.
• BReinstall Windows.
• CUse the Windows Recovery Console with the Windows Recovery CD to put the system back
• DSimply uninstall any new software.

• A
  4% (1)
• B
  16% (4)
• C
  72% (18)
• D
  8% (2)

Explanation

When your system becomes unusable and you cannot trace the cause, it may become necessary to do a Windows Recovery. This will require the Windows Recovery CD and the Windows Recovery Console. Recovery Console is a command-line console that enables administrators to repair a computer. From Recovery Console, administrators can start and stop services, read and write data on a local drive, repair the master boot record (MBR), format drives, and perform other administrative tasks. The Recovery Console can be run using the following two ways: In case the computer does not start, Recovery Console can be run using the Windows setup CD-ROM. Otherwise, the Recovery Console can be run from the option in the boot menu. Answer option A is incorrect. The CD will not work by itself; you need to use the Windows Recovery Console also. Answer option D is incorrect. You do not know if the software is causing the problem or if an uninstall will correct it. Answer option B is incorrect. Recovery is a better option and is quicker and less disruptive than a full installation.

No community discussion yet for this question.