BCS-ISEB
FBA15 · Question #115
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
The correct answer is D. As a Service activity. See the full explanation below for the reasoning.
Question
A company provides a help desk facility to support users of their computer software. How would the provision of this facility be classified on their value chain?
Options
- AAs an Inbound Logistics activity,
- BAs a Sales and Marketing activity.
- CAs a Technology Development activity.
- DAs a Service activity.
How the community answered
(56 responses)- A9% (5)
- B5% (3)
- C2% (1)
- D84% (47)
Community Discussion
No community discussion yet for this question.