EXIN
EX0-117 · Question #471
Which is NOT a service desk type described in the ITIL service operation guidance?
The correct answer is C. Outsourced. See the full explanation below for the reasoning.
Question
Which is NOT a service desk type described in the ITIL service operation guidance?
Options
- ALocal
- BCentralized
- COutsourced
- DVirtual
How the community answered
(23 responses)- A13% (3)
- B4% (1)
- C74% (17)
- D9% (2)
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