EXIN
EX0-117 · Question #464
An incident is proving difficult to resolve. A technician informs their manager that more resource is needed to restore the service. What has taken place?
The correct answer is D. A hierarchic escalation. See the full explanation below for the reasoning.
Question
An incident is proving difficult to resolve. A technician informs their manager that more resource is needed to restore the service. What has taken place?
Options
- AA functional escalation
- BA service level escalation
- CAn incident resolution
- DA hierarchic escalation
How the community answered
(18 responses)- A17% (3)
- B6% (1)
- C6% (1)
- D72% (13)
Community Discussion
No community discussion yet for this question.