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EX0-117 · Question #33
EX0-117 Question #33: Real Exam Question with Answer & Explanation
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Question
Which one of the following is the BEST definition of the term service management?
Options
- AA set of specialized organizational capabilities for providing value to customers in the form
- BA group of interacting, interrelated, or independent components that form a unified whole,
- CThe management of functions within an organization to perform certain activities
- DUnits of organizations with roles to perform certain activities
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