Which one of the following is the BEST definition of an event?

Question

Options

• AAny change of state that has significance for the management of a configuration item (CI) or IT service
• BAn unplanned interruption to an IT service or a reduction in the quality of an IT service
• CThe unknown cause of one or more incidents that have an impact on an IT service
• DReducing or eliminating the cause of an incident or problem

• A
  72% (31)
• B
  16% (7)
• C
  7% (3)
• D
  5% (2)

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