EXIN
EX0-116 · Question #65
Capacity management is a process to ensure IT infrastructure is used efficiently and that it is provided at the right time and price in the needed volumes. Which ISO/IEC 20000 process group does…
The correct answer is D. Service delivery processes. See the full explanation below for the reasoning.
Question
Capacity management is a process to ensure IT infrastructure is used efficiently and that it is provided at the right time and price in the needed volumes. Which ISO/IEC 20000 process group does Capacity management belong to?
Options
- AControl processes
- BResolution processes
- CRelationship processes
- DService delivery processes
How the community answered
(31 responses)- A3% (1)
- B3% (1)
- C10% (3)
- D84% (26)
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