EXIN
EX0-116 · Question #65
EX0-116 Question #65: Real Exam Question with Answer & Explanation
The correct answer is D. Service delivery processes. See the full explanation below for the reasoning.
Question
Capacity management is a process to ensure IT infrastructure is used efficiently and that it is provided at the right time and price in the needed volumes. Which ISO/IEC 20000 process group does Capacity management belong to?
Options
- AControl processes
- BResolution processes
- CRelationship processes
- DService delivery processes
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