EXIN
EX0-116 · Question #105
What is the international standard for IT Service Management processes?
The correct answer is C. ISO/IEC 20000. See the full explanation below for the reasoning.
Question
What is the international standard for IT Service Management processes?
Options
- AISO 9001
- BISO 14001
- CISO/IEC 20000
- DISO/IEC 27001
How the community answered
(55 responses)- A7% (4)
- B13% (7)
- C76% (42)
- D4% (2)
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