EX0-114 · Question #91
Which of the following is an ISO/IEC 20000 requirement relating to the service management plan?
The correct answer is C. it must include the scope of the organization's service management plan. Exam Questions, Study Guides, Practice Tests. Lead the way to help you pass any IT Certification exams, 100% Pass Guaranteed or Full Refund. Especially Cisco, CompTIA, Citrix, EMC, HP, Oracle, VMware, Juniper, Check Point, LPI, Nortel, EXIN and so on. Our Slogan: First Test…
Question
Which of the following is an ISO/IEC 20000 requirement relating to the service management plan?
Options
- Ait must be available in at least one hard copy and approved
- Bit must include the documented procedures specified by the standard
- Cit must include the scope of the organization's service management plan
- DIt must never include any know-how of the organization
How the community answered
(43 responses)- A9% (4)
- B2% (1)
- C72% (31)
- D16% (7)
Explanation
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