In service design, which term describes services, technologies and tools?

The correct answer is C. Products. Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, techn

Key Concepts

Question

In service design, which term describes services, technologies and tools?

Options

APeople
BPartners
CProducts
DProcesses

How the community answered

(40 responses)

A
3% (1)
B
10% (4)
C
83% (33)
D
5% (2)

Explanation

Many designs, plans and projects fail through a lack of preparation and management. The implementation of ITIL service management as a practice is about preparing and planning the effective and efficient use of the four Ps: the People, the Processes, the Products (services, technology and tools) and the Partners (suppliers, manufacturers and vendors). Service%20Design%20pdf.ashx

Topics

#service design#5 Ps#products#technologies and tools

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