EXIN
EX0-001 · Question #76
Which one of the following statements about incident reporting and logging is CORRECT?
The correct answer is B. Incidents can be reported by anyone who detects a disruption or potential disruption to normal. See the full explanation below for the reasoning.
Question
Which one of the following statements about incident reporting and logging is CORRECT?
Options
- AIncidents can only be reported by users
- BIncidents can be reported by anyone who detects a disruption or potential disruption to normal
- CAll calls to the service desk must be logged as incidents
- DIncidents reported by technical staff must also be logged as problems
How the community answered
(22 responses)- B82% (18)
- C5% (1)
- D14% (3)
Community Discussion
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