EXIN

EX0-001 · Question #278

Which is the first step in the 7 Step Improvement Process?

The correct answer is B. Define what you should measure. See the full explanation below for the reasoning.

Question

Which is the first step in the 7 Step Improvement Process?

Options

APrepare for action
BDefine what you should measure
CIdentify gaps in Service Level Agreement (SLA) achievement
DWhere are we now?

How the community answered

(29 responses)

A
17% (5)
B
72% (21)
C
7% (2)
D
3% (1)

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion

Full EX0-001 Practice