EXIN
EX0-001 · Question #163
Which of the following activities are performed by a desk? (1) Logging details of incidents and service requests (2) Providing first-line investigation and diagnosis (3) Restoring service (4)…
The correct answer is B. 1, 2 and 3 only. See the full explanation below for the reasoning.
Question
Which of the following activities are performed by a desk? (1) Logging details of incidents and service requests (2) Providing first-line investigation and diagnosis (3) Restoring service (4) Implementing all standard changes
Options
- AAll of the above
- B1, 2 and 3 only
- C2 and 4 only
- D3 and 4 only
How the community answered
(24 responses)- A4% (1)
- B75% (18)
- C8% (2)
- D13% (3)
Community Discussion
No community discussion yet for this question.