Which one of the following is the CORRECT set of steps for the continual service improvement approach?

Question

Options

• ADevise a strategy; Design the solution; Transition into production; Operate the solution;
• BWhere do we want to be?; How do we get there?; How do we check we arrived?; How do we
• CIdentify the required business outcomes; Plan how to achieve the outcomes; Implement the plan;
• DWhat is the vision?; Where are we now?; Where do we want to be?; How do we get there?; Did

• A
  4% (2)
• B
  13% (6)
• C
  7% (3)
• D
  76% (34)

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