A business analyst (BA) will regularly perform stakeholder analysis to understand which of the following?

Question

Options

• AAttitudes and influence
• BGoals and objectives
• CChanges in business needs
• DCommunication channels

• A
  88% (56)
• B
  5% (3)
• C
  2% (1)
• D
  6% (4)

Explanation

Stakeholder analysis is specifically the process of identifying and understanding who stakeholders are, what they care about, and how much power they hold - making attitudes and influence (A) the direct purpose of this technique. A BA uses this information to prioritize engagement, manage resistance, and tailor communication strategies.

• B (Goals and objectives) is addressed through requirements elicitation and business need analysis, not stakeholder analysis specifically.
• C (Changes in business needs) falls under ongoing requirements management and change control processes.
• D (Communication channels) is an output of a communications plan, which is built after stakeholder analysis informs you who needs what.

Memory tip: Think of stakeholder analysis as building a "people map" - you're charting who has power (influence) and how they feel about the project (attitudes). The classic stakeholder grid plots exactly these two axes.

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