Dell-EMC
E20-918 · Question #19
The operations department of a major hosting provider is under pressure to deliver services more quickly. They have a significant number of tools for managing IT technologies across the data center…
The correct answer is A. Deliver customer services that are derived from an approved set of service templates. See the full explanation below for the reasoning.
Question
The operations department of a major hosting provider is under pressure to deliver services more quickly. They have a significant number of tools for managing IT technologies across the data center. Although investments in virtualization and automation have been made, it still takes months to provision basic IT services to meet new customer demands. The provider is considering offering cloud services. What is a key focus area for driving higher operational efficiency and associated profits?
Options
- ADeliver customer services that are derived from an approved set of service templates.
- BDeliver custom services using automation tools.
- CDeliver a custom capability for each customer based on analysis of the application architecture.
- DStrengthen the architecture to ensure that the components within the data center are modular
How the community answered
(54 responses)- A83% (45)
- B6% (3)
- C9% (5)
- D2% (1)
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