Dell-EMC
E20-495 · Question #67
In an xCP application, every queue processor is given one of two skills. A document review process has a package that has an attribute required_skill that is always set to one of those skills. What…
The correct answer is C. Assign the queue as the performer of the manual activity, then use the data mapper tool to. See the full explanation below for the reasoning.
Question
In an xCP application, every queue processor is given one of two skills. A document review process has a package that has an attribute required_skill that is always set to one of those skills. What is the EMC best practice to ensure queue processors only receive tasks that match their skill?
Options
- ACreate an ACL for each skill and add the appropriate users to each, then use a Process Data
- BCreate the skills on the queue's work queue policy, and then use an activity template to map
- CAssign the queue as the performer of the manual activity, then use the data mapper tool to
- DAssign the queue as the performer of the manual activity and create an alias set for each skill,
How the community answered
(30 responses)- A3% (1)
- B7% (2)
- C80% (24)
- D10% (3)
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