Dell-EMC
E20-495 · Question #171
A case management application has been implemented on xCP using a network of processes. Because the application involves many ad hoc activities, there is no end-to-end process that runs for the life…
The correct answer is B. Create a separate case monitoring process that shows each major step in the case's lifecycle. See the full explanation below for the reasoning.
Question
A case management application has been implemented on xCP using a network of processes. Because the application involves many ad hoc activities, there is no end-to-end process that runs for the life of the case. There is a requirement to display the lifecycle of a case (including where it is in that lifecycle) in a dashboard. What is the EMC recommended best practice to create that dashboard?
Options
- ACreate a dashboard that contains dashlets with Process Diagrams for every process that runs on
- BCreate a separate case monitoring process that shows each major step in the case's lifecycle,
- CCreate a custom object type that represents the status of the case and modify that object in each
- DCreate a lifecycle on the case folder, promote that lifecycle in each major step in the
How the community answered
(17 responses)- A6% (1)
- B76% (13)
- C6% (1)
- D12% (2)
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