Your system operates with a single centralized site with users at several remote locations. The network provides minimal hops between routers, quick round trip response times, and high data…

Your system operates with a single centralized site with users at several remote locations. The network provides minimal hops between routers, quick round trip response times, and high data capacity. However, users report poor application performance, and you have narrowed possible root causes to the network. Spam e-mail on the network is affecting performance of all enterprise applications. What network metric indicates the actual network capacity in this case?