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Dell-EMC

E20-465 · Question #175

After a new Webtop installation, users are reporting the following error when editing or viewing a document: Failed to retrieve content from ACS/BOCS servers(s). The ACS/BOCS server(s) may be down…

The correct answer is B. The host name in the acs_base_url attribute of the Accelerated Content Services (ACS). See the full explanation below for the reasoning.

Question

After a new Webtop installation, users are reporting the following error when editing or viewing a document: Failed to retrieve content from ACS/BOCS servers(s). The ACS/BOCS server(s) may be down or your machine may not be able to reach the server(s) due to network connectivity or configuration issues. com.documentum.ucf.common.UCFException: All remote hosts failed... What could be the problem?

Options

  • AThe Unified Content Facilities (UCF) have not deployed properly to the client workstations.
  • BThe host name in the acs_base_url attribute of the Accelerated Content Services (ACS)
  • CThere is an error with the Branch Office Caching Services (BOCS) definition in the Webtop
  • DAn incorrect host or port number is specified in the [DOCBROKER_PRIMARY] section of the

How the community answered

(27 responses)
  • A
    11% (3)
  • B
    78% (21)
  • C
    7% (2)
  • D
    4% (1)

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