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E20-393 · Question #28

A user is having difficulty troubleshooting a Unity storage system and the service provider has been contacted for assistance. The service provider needs to run some service commands on the Storage…

The correct answer is D. Specify the Remote Logging configuration. The Service Tasks tab provides tools to service the storage system, including repair and troubleshooting. You can use this page to collect system and configuration information for assisting your service provider with a service request. The service password is required to access…

Monitor and Troubleshoot Dell EMC Unity Environments

Question

A user is having difficulty troubleshooting a Unity storage system and the service provider has been contacted for assistance. The service provider needs to run some service commands on the Storage Processors to troubleshoot the issue further. Which stepmust be taken to allow the service provider remote access to the storage system?

Options

  • AEnable SSH on the storage system
  • BSet the Unisphere preferences to "Optimize"for remote access
  • CSpecify the SMTP configuration
  • DSpecify the Remote Logging configuration

How the community answered

(33 responses)
  • A
    3% (1)
  • B
    9% (3)
  • C
    3% (1)
  • D
    85% (28)

Explanation

The Service Tasks tab provides tools to service the storage system, including repair and troubleshooting. You can use this page to collect system and configuration information for assisting your service provider with a service request. The service password is required to access the various service task operations. The Technical Advisories tab displays up-to-date information about advisories specific to the system by referencing knowledge base articles. The Logs tab displays an audit log for system events. It also allows users to configure a remote host to which to send log information and lets users export logs into a CSV file for additional reporting purposes.

Topics

#remote access#service provider#remote logging#troubleshooting

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