Dell-EMC
E20-375 · Question #73
An administrator experiences a serious error with an RPA and calls EMC Support to resolve the issue. They are concerned that the system did not automatically notify EMC Support via the ESRS gateway…
The correct answer is A. TCP port 25 blocked at their firewall. See the full explanation below for the reasoning.
Question
An administrator experiences a serious error with an RPA and calls EMC Support to resolve the issue. They are concerned that the system did not automatically notify EMC Support via the ESRS gateway. You check all settings in Unisphere Configure System Notification and find they are correct. What is the most likely cause for this notification failure?
Options
- ATCP port 25 blocked at their firewall
- BTCP port 989 blocked at their firewall
- CTCP port 990 blocked at their firewall
- DTemporary remote support license key expired
How the community answered
(25 responses)- A72% (18)
- B4% (1)
- C8% (2)
- D16% (4)
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