When documenting the customer environment prior to a storage refresh, you discover that the customer has an issue their backups do not complete every job. How should you proceed?

Question

Options

• AHave the customer resolve the issue before continuing.
• BNote the issue in the Statement of Work and continue with planning.
• COpen a case for the backup issue and resolve it yourself.
• DNo actionrequired:SOW does not include resolving this type of issue.

• A
  82% (23)
• B
  4% (1)
• C
  4% (1)
• D
  11% (3)

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