Dell-EMC
E20-018 · Question #264
A company is considering converting their VDC to IaaS. They realize to do this they will also have to implement several new technologies and create several new functions: service operations and…
The correct answer is D. Dynamic capacity planning and centralized management. See the full explanation below for the reasoning.
Question
A company is considering converting their VDC to IaaS. They realize to do this they will also have to implement several new technologies and create several new functions: service operations and service management. Previously the organization thought they were service oriented because they had a service desk in IT to provide support. Which key area(s) of investment is required for successful transition to IaaS?
Options
- AITIL-based, standardized service templates
- BService level agreements with the lines of business
- CAn expanded help desk that includes more comprehensive reporting
- DDynamic capacity planning and centralized management
How the community answered
(32 responses)- A6% (2)
- B6% (2)
- C3% (1)
- D84% (27)
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