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E20-002 · Question #162

Which is a key activity in 'problem management'?

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Question

Which is a key activity in 'problem management'?

Options

  • AAnalyzing incident history to identify impending service failures
  • BRectifying error to return Cloud services as quickly as possible
  • CChecking veracity of problem records in CMDB
  • DTransferring problem history to incident management

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