A database system crashed during a routine migration process. Which of the following should the systems administrator refer to for guidance in this situation?

Question

Options

• AThe data retention policy
• BThe access control policy
• CThe database compliance policy
• DThe continuity of operations policy

• A
  4% (1)
• B
  14% (4)
• C
  7% (2)
• D
  75% (21)

Explanation

Option D is correct because a Continuity of Operations Policy (COOP) provides guidance on how to respond to disruptions - including system crashes, hardware failures, and migration failures - outlining recovery procedures, roles, and steps to restore normal operations as quickly as possible.

• A (Data retention policy) governs how long data is kept and when it's deleted - irrelevant to recovering a crashed system.
• B (Access control policy) defines who can access what resources - a security concern, not a recovery procedure.
• C (Database compliance policy) addresses regulatory and standards requirements for data handling - important for audits, but not for crash response.

Memory tip: Think of "continuity" as keeping the lights on - whenever something breaks and you need to keep operations running, COOP is your playbook. If the question involves an outage, failure, or disruption, default to continuity of operations.

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