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DEA-1TT5 · Question #245

An organization wants to prevent incidents which share common symptoms or root causes from reoccurring. They also want to minimize the adverse impact of incidents that cannot be prevented. Which…

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Security and Management

Question

An organization wants to prevent incidents which share common symptoms or root causes from reoccurring. They also want to minimize the adverse impact of incidents that cannot be prevented. Which management function addresses the organization's requirements?

Options

  • AIncident management
  • BProblem management
  • CAvailability management
  • DSecurity management

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Topics

#problem management#incident management#ITIL#root cause analysis
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