Dell-EMC
DEA-1TT5 · Question #245
DEA-1TT5 Question #245: Real Exam Question with Answer & Explanation
The correct answer is B. Problem management. Problem management prevents incidents that share common symptoms or root causes from reoccurring, and minimizes the adverse impact of incidents that cannot be prevented.
Question
An organization wants to prevent incidents which share common symptoms or root causes from reoccurring. They also want to minimize the adverse impact of incidents that cannot be prevented. Which management function addresses the organization's requirements?
Options
- AIncident management
- BProblem management
- CAvailability management
- DSecurity management
Explanation
Problem management prevents incidents that share common symptoms or root causes from reoccurring, and minimizes the adverse impact of incidents that cannot be prevented.
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