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DA0-002 · Question #124
DA0-002 Question #124: Real Exam Question with Answer & Explanation
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Data Acquisition and Preparation
Question
Software end users are happy with the quality of product support provided. However, they frequently raise concerns about the long wait time for resolutions. An IT manager wants to improve the current support process. Which of the following should the manager use for this review?
Options
- AInfographic
- BKPI
- CSurvey
- DUAT
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Topics
#Data collection#User feedback#Process improvement#Surveys