DA0-001 · Question #208
A collections manager has a team calling customers who are past due on their accounts in an attempt to collect payments. The manager receives the call list in the form of a printed report that is…
The correct answer is C. Increase the frequency of report generation. By increasing the frequency of report generation, the accounting department could provide the collections manager with more up-to-date information on the customers who are past due on their accounts. This would help to avoid calling customers who have made payments in the time…
Question
A collections manager has a team calling customers who are past due on their accounts in an attempt to collect payments. The manager receives the call list in the form of a printed report that is generated by the accounting department at the beginning of each week. Consequently, the collections team calls some customers who have made payments in the time since the report was last printed. Which of the following reporting enhancements could the accounting department implement to best reduce the number of calls on current accounts?
Options
- AModify the date range on the report.
- BInclude a time stamp on the report.
- CIncrease the frequency of report generation.
- DAdd a report run date to the report.
How the community answered
(14 responses)- A7% (1)
- B7% (1)
- C86% (12)
Explanation
By increasing the frequency of report generation, the accounting department could provide the collections manager with more up-to-date information on the customers who are past due on their accounts. This would help to avoid calling customers who have made payments in the time since the last report was printed, and thus reduce the number of calls on current accounts. Increasing the frequency of report generation would also improve the accuracy and timeliness of the data, and enhance the efficiency and effectiveness of the collections process.
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