An administrator has installed the iDRAC Service Module in the OS on a compute sled, they are unable to use its features in the iDRAC web GUI. What is the likely cause of this issue?

Question

Options

• AOS to iDRAC pass-through feature is not enabled in the iDRAC
• BiDRAC Express license is installed
• COS and iDRAC are configured on different networks
• DInstalled OS is not supported

• A
  77% (41)
• B
  6% (3)
• C
  13% (7)
• D
  4% (2)

Explanation

Option A is correct because the iDRAC Service Module (iSM) communicates with iDRAC through an internal pass-through channel (typically a virtual USB NIC), and this OS to iDRAC pass-through must be explicitly enabled in iDRAC settings - installing iSM in the OS alone is not sufficient to activate the integration. Option B is wrong because iDRAC Express supports iSM functionality; an Enterprise license is not required for this feature. Option C is wrong because iSM does not communicate with iDRAC over the external network - it uses an internal virtual interface, so network subnet configuration is irrelevant. Option D is wrong because the question states the module was successfully installed, which implies OS compatibility is not the issue.

Memory tip: Think of iSM as a phone plugged into a wall - it can be installed (plugged in), but if the switch on the wall (OS-to-iDRAC pass-through) isn't flipped on in iDRAC, no signal gets through.

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